Terms and Conditions

Steer Business Coaching uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.


Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by the Steer Business Coaching or any outside party. All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. eWAY is an authorised third-party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Steer Business Coaching.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au


Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. If you have any queries, please contact us at julie@steerbusiness.com.au

If you wish to query a delivery please contact us at julie@steerbusiness.com.au

Cancellation and Refund Policy

Refunds cannot be made for cancellations made within 28 days of the allotted service.

If for any reason you are not completely satisfied with your purchase we offer a thirty-day money-back guarantee from the time of purchase or completion of the education course or consultation. Please email us at julie@steerbusiness.com.au within that time if you are not satisfied with your purchase to resolve any problems.

This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or the product has been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit and, therefore, advise you take out shipment registration of insurance with your postal carrier. Steer Business Coaching will not be responsible for parcels lost or damaged in transit if you choose not to insure.